Privacy Policy

Last updated: February 2026

What we collect

When you use TownHop, we collect anonymous usage data to improve the app β€” things like which pages you visit and which businesses you view. We assign you a random anonymous ID stored only in your browser. We do not collect your name, email, or any personally identifying information unless you choose to submit a review, photo, or business claim.

Analytics

We use Google Analytics 4 and our own internal analytics to understand how people use TownHop. These tools may set cookies on your device. You can opt out at any time by declining cookies on your first visit or by clearing your browser cookies.

Content you submit

If you submit a review, photo, or business ownership claim, we store that content in our database to display on the app. Reviews and photos are subject to admin moderation before going live. Business claim submissions include your contact email solely to verify ownership β€” we don't share it with third parties.

Data retention

Anonymous analytics data is retained for 90 days and then automatically deleted nightly. User-submitted content (reviews, photos) is retained until you request deletion below.

Your rights

You can request deletion of any content you submitted using the form below β€” we process it immediately. If you're in the EU, you also have the right to access, correct, or port your data under GDPR.

Third-party services

  • Supabase β€” database and file storage (EU/US data centers)
  • Google Analytics 4 β€” usage analytics
  • Vercel β€” hosting and edge delivery
  • Anthropic Claude β€” AI-powered trip and business summaries

Contact

Questions? Email us at bcaparoon@gmail.com

πŸ—‘οΈ Delete my data

Enter the email you used when submitting reviews, photos, or claims. We'll immediately delete all associated content and your account if one exists. This action is permanent and cannot be undone.

This permanently deletes your reviews, photos, claims, ratings, and account.